The following rental agreement is required for all rentals with Soul Haven Boutique. You are asked to reaffirm your agreement with the terms and conditions of this Rental Agreement at checkout. You are strongly encouraged to read and understand this document, and if you have questions, please contact us before agreeing to a rental.
Carefully read the terms and conditions of this agreement. By placing a rental order of products offered on our site and making payment, you agree to be bound by and become a party to this agreement.
If you do not agree to all of the terms of this agreement, please do not place an order.
We reserve the right to change the terms of this agreement at any time, and any changes are applicable to any and all rentals after the date of such change.
Soul Haven Boutique Rental Agreement – As of August 17, 2020
Soul Haven Boutique hereby leases for a specified period to the below named person (from herein known as Renter), and Renter hereby rents from Soul Haven Boutique, the item(s) described on the rental reservation on the terms and conditions set forth herein for the time period indicated. All items shall remain the property of Soul Haven Boutique and must be returned upon demand.
Soul Haven Boutique’s liability under this Rental Agreement shall in all cases, including without limitation, failure of the delivery of the item(s), be limited to the return of all sums paid by Renter to Soul Haven Boutique on account of the rental provided herein.
1) All rentals are seven days in length, beginning on the date scheduled by the Renter, including Saturday and Sunday. Refunds are not given for rental items returned early. Additional rental days are available upon request for an additional fee as specified on the item webpage.
2) Return date is specified on rental instructions included with the rental shipment.
3) If a shipment to a Renter is delayed, Soul Haven Boutique will work with Renter to reasonably compensate for any missed time.
4) Soul Haven Boutique will not distribute any credit card information obtained from the Renter. Soul Haven Boutique will attempt to collect all payments via secure electronic capture to prevent fraudulent transactions.
5) Soul Haven Boutique will not sell or attempt to sell any information collected from the Renter and will keep all account and reservation information private. We will provide individually-identifiable information about our consumers to third parties only if we are compelled to do so by order of a duly-empowered government authority, we have the express permission of the consumer, or as necessary to process transactions and provide our services.
6) Gown and lingerie rentals are currently available in the US and Canada only. Our Arizona location offers pick up and shorter-term rentals.
The Renter agrees to the following:
1) All renters must be at least 18 years of age.
2) For hygienic reasons, please wear underwear while wearing all dresses.
3) Permanent tanning products are not permitted. Damages to the dress will result in additional fees or the cost of replacement of the dress, which is calculated at 15 times the rental cost of the item.
4) Rental items will not be altered by the Renter, and all items must not be damaged upon return. Damage fees will be assessed for alterations and if the dress is permanently altered or damaged beyond repair, Rental will be charged the full price of the dress, calculated at 15 times the rental cost, and will be considered a purchase.
5) Professional cleaning is included in the rental price and no additional cleaning charge will be assessed unless the rental item is returned damaged or overly dirty. Do not dry clean the rental items for any reason.
6) Rental items may bleed, transfer, or rub color onto your skin and/or clothing, underwear, tights, or other garments when worn, and Soul Haven Boutique is not responsible for such damage and will not compensate you for or replace such garments. Using rental items is at your own risk of potential damage to personal garments.
1) All rental fees due from the Renter must be paid in full at time of reservation to hold the gown or lingerie for Renter’s event dates.
2) Renter must pay for all shipping fees. Renter will return any and all rented items via a 2-day shipping of Renter’s choice, with tracking. Insurance is recommended by not required. A late fee applies to dresses received late due to use of ground shipping or shipping late.
1) Any cancellation of a rental greater than 21 days before the start date incurs a forfeiture of 25% of the rental fee and 75% refunded to Renter. Shipping fee is fully refunded.
2) Cancellation within 21 days of the start date incurs the full rental fee per item. If the dress has not been shipped, shipping fee is refunded.
3) There are no refunds or pro-rated refunds or credits of any type offered due to Renter not using a rented item. Soul Haven Boutique is not responsible for client cancellations.
1) Rental items not returned via 2-day shipping on or before the specified date are charged $50 per day, for each item, until the item(s) are received, which are due immediately and charged to the Renter’s credit card. Late fees are strictly enforced.
1) Rental items not returned after 10 days are charged the full purchase price of the rental item, which is determined as the price of the rental multiplied by 15. Renters are responsible for the safety of the gowns and lingerie while in their possession and agree to pay for the loss of any item.
RENTER ACKNOWLEDGES THAT SOUL HAVEN BOUTIQUE HAS NOT AND DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, DIRECTLY OR INDIRECTLY, EXPRESS OR IMPLIED, INCLUDING THE SUITABILITY OF THE RENTAL ITEM(S), ITS/THEIR FITNESS FOR ANY PARTICULAR PURPOSE, ITS/THEIR CONDITION AND/OR ITS/THEIR QUALITY, AND RENTER ACCEPTS ALL DRESSES IN “AS IS” CONDITION.
RENTER IS SOLELY RESPONSIBLE FOR THE SAFE CARE AND TIMELY RETURN OF THE ITEM(S) IN GOOD CONDITION, AND RENTER SHALL BEAR THE ENTIRE RISK OF LOSS OR DAMAGE TO THE ITEM(S).
I agree to all terms set forth by Soul Haven Boutique and agree to cover the costs of the dress rental(s), shipping, and any damages/loss/theft and/or late charges.
I agree to allow Soul Haven Boutique to charge my credit card to cover these costs and any additional fees owed to Soul Haven Boutique.
By affirming this terms and conditions at the time of rental, Renter agrees to all terms herein stated.
Governed by the laws of the State of California and Solano County, California.
Soul Haven Boutique
2010 A Harbison Drive, Suite 152
Vacaville, CA 95687